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Rhenus Document Services - Data protection Declaration

Data Protection

The Rhenus Document Services appreciates your visit to this website and your interest in our products and services. We are aware that privacy protection when using our website is important to you and we therefore take the protection of your personal data very seriously: We want you to know what data we save and what we use it for.

This Data Protection Statement is therefore intended to inform you of our data protection measures. This Data Protection Statement applies to Rhenus Document Services GmbH. This website can contain cross references (links) to external companies to which this Data Protection Statement does not apply.

Anonymous data collection

As a matter of principle, you can visit our websites without letting us know who you are. We only discover technical data like the name of your Internet service provider, the website from which you have come and our websites that you visit. This information is assessed with the date and time details for internal statistical purposes with a view to advertising, website analysis and in order to design our websites so that they meet usage requirements. You as the user remain completely anonymous during this process. No pseudonym usage profiles are generated.

Capture and processing of personal data

Personal data is captured only when you make the same available to us by filling out forms or sending emails, for example, within the context of ordering products or services, queries or requests for information. This data is saved, processed and, where relevant, passed on to affiliated Rhenus companies solely for the purposes of your individual customer support, for the sending of product information or for the provision of service offers. You have Rhenus Document Services assurance that your details are handled in accordance with the applicable data protection provisions. You may oppose the use of your personal data at any time simply by sending an email to the email address indicated below. We assure you that we will not disclose your personal data to any third party, unless we are legally obliged to do so, or unless you have given us your prior consent.

Use of cookies

We use cookies in order to improve the quality of the structure and content of our Internet sites and in order to allow users to navigate their way around as smoothly as possible. We also use what are known as session cookies, which are restricted to the time of your visit. They are used to record which content you have viewed from your PC while you carry on surfing, and they also play a role in increasing the level of security while people are surfing. Once you leave our website or do not click on it for a while, these short-lived cookies will be deleted. Cookies cannot cause any damage to your PC. They do not pose a risk that is similar to viruses or programmes that spy on your PC. You regulate how cookies are handled yourself. Please use the help function on your browser to allow, block, view and delete cookies.

Your rights

Upon request, Rhenus Document Services will advise you, by return if possible, if and what personal data relating to yourself have been saved by us. In the event that, despite our efforts with regard to data accuracy, false information has been saved, we will make the necessary corrections as you request. Your consent is a precondition for the use of your data. Should you wish to withdraw your consent at a later stage, simply advise us accordingly so that we can block or delete your data.

Customer data

As soon as you become a customer of Rhenus SE & Co. KG, we will store your data in line with the legal stipulations laid down in the German Federal Data Protection Act (BDSG), the German Commercial Code (HGB) and the German General Tax Code (AO). In this case, we will also use your data within the legal framework to send you advertising materials on other products. It goes without saying that you may withdraw your permission for your customer data to be used for advertising purposes at any time by phone, email or letter post.

Public procedural directory

Section 4g of the German Federal Data Protection Act requires that the data protection officer make details according to Section 4e available to the public in an appropriate manner. Therefore, we grant you the right to inspect our public procedural directory.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics employs “cookies”, i.e. text files placed and stored on visitors’ computers that serve to help analyse how visitors use the website. The information generated by those cookies about the visitors’ use of the website will usually be transmitted to, and stored by, Google on servers located in the United States. If the IP anonymisation feature is activated on this website, however, Google will truncate (shorten) visitors’ IP addresses beforehand within Member States of the European Union or within other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and will be truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating the visitors‘ use of the website, for compiling reports on website activity for the website operator as well as for providing other services relating to website activity and Internet usage. Google will not associate a visitor‘s IP address with any other data held by Google. Visitors may opt out of the use of cookies by selecting the appropriate settings on their browser; however, please note that if you disable cookies in this way, you may not be able to use the full functionality of this website when you visit it. You may also prevent the website usage data collected by cookies (including your IP address) from being stored and processed by Google by downloading and installing the browser plug-in available under the following link: tools.google.com/dlpage/gaoptout In addition, you can prevent the recording of data by Google Analytics with the following link. About the setting of an opt-out Cookie future collection of your information this website is prevented: Disable Google Analytics now

Use of Facebook Plugins

Our website uses Social Plugins (“plugins”) from the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). These plugins are identified by the Facebook logo or with the text “Facebook Social Plugin”. When you visit one of our web pages with this plugin installed, your browser creates a direct connection with Facebook’s servers. The content of this plugin is transferred from Facebook directly to your browser, and then embedded into the web page. By connecting the plugin, Facebook receives the information that you have visited the corresponding page of our website. If you are logged into Facebook, Facebook can associate the visit with your Facebook account. When you interact with the plugin by, for example, clicking the “Like” button or adding a comment, the corresponding information is transferred from your browser directly to Facebook and stored there. The purpose and scope of the data collection and the processing and use of the data by Facebook, and your corresponding rights and settings options to protect your privacy, are contained within Facebook’s privacy information. If you do not want Facebook to collect data about you via our website, you must log out of Facebook prior to visiting our website. Please direct any queries relating to the data protection statement or to the processing of your personal data to our company's Data Protection Officer, who will also be at your disposal in the event of requests for information, suggestions or complaints.

Data protection officer

Gerhard Friederici
Rhenus Platz 1
D 59439 Holzwickede
E-Mail: gerhard.friederici@de.rhenus.com

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Rhenus Document Services GmbH

Rhenus-Platz 1
59439 Holzwickede
+49 (0)2301 29 1600
E-Mail: info.ros@de.rhenus.com